About Us

I am a passionate, hands on & result-driven hospitality professional with 20+ years GCC experience in Senior Management roles in hotel IT operations digital, e-commerce & online distribution in travel & hospitality. Strong analytical, reporting, technical writing, strategy development and implementation skills.

 

In my role at IT Director, I have been responsible for evaluation, implementation & support of hotel IT systems While also managing the daily operations of systems, servers, staff equipment and guest facing technology. Directed the installation & deployment of antivirus software, imaging system, lift access, key card systems, signage systems, IPTV & HSIA based on chain level system standards. While project managing several infrastructure projects.

 

I have been a driving force behind digital strategy, website re-development website re-branding, 360 degree marketing campaigns, content optimisation, search engine marketing (SEM), paid search (PPC), Display & Remarketing campaigns, social media management, paid social media advertising, reputation management, email marketing & direct booking strategies across several hotel brands. In addition to being responsible for budgets.

 

Within hospitality distribution I have been responsible for implementing & developing online growth channels, GDS & IBE with the goal of increasing direct bookings and increase profitability from digital channels. I have also been responsible for the account management for over 200 hotels worldwide.

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Shawn Vaz

Digital & IT Consultant